Privacy Policy
Last Updated: May 7, 2026
Who We Are
Sports Medical Group (“we,” “us,” or “our”) is a supplement retailer and sports medicine consulting firm operating at sportsmedicalgroup.com. We are a division of Sports Media Inc. (CAGE CODE 10ZJ4) under the dakdan worldwide umbrella. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase products from us.
What Personal Data We Collect and Why We Collect It
We collect personal information you provide directly to us, including when you: place an order, create an account, subscribe to our newsletter, contact us, or leave a comment. The types of personal data we collect include: Contact information (name, email, phone, address), Order information (billing/shipping address, products purchased, transaction history), Account credentials (username and encrypted password), Communication data (messages and inquiries), and Technical data (IP address, browser type, device type, pages visited).
Your Contact Information
When you make a purchase or contact us, we collect your name, email address, phone number, and postal address. This information is used to process your order, communicate about order status, respond to inquiries, and send relevant updates. We do not sell your contact information to third parties.
Cookies
We use cookies and similar tracking technologies to improve your experience. We use: (1) essential cookies required for the website to function, including shopping cart and login functionality; (2) analytics cookies to understand how visitors use our site; and (3) marketing cookies to display relevant advertisements. You may disable cookies in your browser settings, though this may affect website functionality.
Analytics
We use analytics tools, including Google Analytics, to collect information about how visitors use our website. This data is aggregated and does not personally identify you. You may opt out via the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, social media posts). Embedded content from other websites behaves as if you visited those websites directly. These websites may collect data about you, use cookies, and monitor your interaction with that content.
Who We Share Your Data With
We share your personal information with: (1) Payment processors such as PayPal; (2) Shipping carriers to fulfill orders; (3) Email service providers for transactional and marketing emails; (4) Analytics providers such as Google Analytics; and (5) Legal authorities when required by law. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
What Third Parties We Receive Data From
We may receive information from: (1) payment processors confirming completed transactions; (2) shipping carriers providing delivery confirmation; and (3) social media platforms if you interact with our content or ads. We do not purchase data lists or receive personal data from data brokers.
How Long We Retain Your Data
We retain your personal data as long as necessary: order records for a minimum of 7 years for tax and accounting purposes; account information while your account is active; marketing preferences until you opt out; customer communications for 3 years; and technical/analytics data for up to 26 months. You may request deletion of your data at any time, subject to legal obligations.
How We Protect Your Data
We implement appropriate technical and organizational measures including: SSL/TLS encryption for data transmission; secure, access-controlled servers; limited employee access on a need-to-know basis; regular security assessments; and secure payment processing through PCI-compliant third-party processors. We do not store full credit card numbers on our systems.
What Data Breach Procedures We Have in Place
In the event of a data breach affecting your personal information, we will: (1) notify affected individuals within 72 hours where feasible; (2) notify relevant regulatory authorities as required by law; (3) take immediate steps to contain and remediate the breach; and (4) provide guidance on protective steps. To report a security vulnerability, contact info@SportsMedicalGroup.com.
What Rights You Have Over Your Data
You may have the following rights: Right to access your personal data; Right to correction of inaccurate data; Right to deletion (subject to legal retention requirements); Right to opt out of marketing at any time; California residents (CCPA): right to know, right to delete, right to opt out of sale (we do not sell personal data), and right to non-discrimination. Contact us at info@SportsMedicalGroup.com to exercise these rights.
What Automated Decision Making and/or Profiling We Do with User Data
We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals. Our analytics tools aggregate user behavior data to improve our website experience, but no automated decisions are made about individual users based on this data.
Industry Regulatory Disclosure Requirements
As a dietary supplement retailer, we operate in compliance with: FTC Act Section 5 (truthful advertising); FDA DSHEA (supplement labeling requirements including required disclaimers); CCPA (California residents’ data rights as described in this policy); CAN-SPAM Act (marketing emails include unsubscribe mechanism and mailing address); and SDVOSB compliance (Service-Disabled Veteran-Owned Small Business regulations).
Where We Send Your Data
Order data and contact information may be processed by our payment processor (PayPal) and shipping partners to fulfill transactions. Data is processed and stored on servers within the United States.
Contact Information
Sports Medical Group
Email: info@SportsMedicalGroup.com
Phone: (917) 671-0060
Website: sportsmedicalgroup.com